DOC/ADOC Leadership Certificate Program

Pre-Program Work & Training Session “A”

Pre Program

Personal Reflection & Assessment; Identification of Best Practice Example; Leadership Style Assessment; Mini department review; Home Advisor Leadership Assessment

Day       Time	Morning	Afternoon	Evening
Session A  Day 1 Sunday November 27	Travel Time	1:00 – 2:45                 Welcome & orientation Sharing of Best Practices 3:00 – 5:30         DISCovering Your Leadership Potential!: Assess personality style and gain insights as a leader.	6:30 – 7:45                 Leader styles, DISC & Learning Partnerships 8:00 – 9:00             Personal Leadership Action Plan (LAP #1) - Learning Partners
Session A  Day 2* Monday November 28	8:30 – 10:30                 MOHLTC Act, Regulations & Compliance 10:45 – 12:30                     Risk Management & Quality Systems	1:00 – 2:30              Current Topics - RAI-MDS, LHINS & Funding 2:45 – 4:30                    Budget Preparation and Management	5:30 – 8:30         MedicalMart Sponsor Evening Hor d’oueuvres,        Dinner,                        Social
Session A  Day 3* Tuesday November 29	8:30 – 12:30             Becoming a Leader – Earning the Title: Styles; building relationships; empowerment; delegation; collaboration;  accountabilities; time management	1:00 – 5:00                     Hiring and Keeping Competent People: Organizational structure; equitable compensation; hiring practices, introduction to workplace; performance management systems	6:30 – 7:45                  Group Mentor Sessions 8:00 – 9:00                     LAP #1 Development -Learning Partners
Session A   Day 4* Wednesday November 30	8:30 – 11:30                Keeping Them Committed or Engaged: Feedback systems & surveys; policy development; strategic planning; organizational coordination; cumulative change impact	12:00 – 4:30    Communicating Beyond Words: The What, How and When of verbal, written and physical communication; overcoming the fear of presenting	Travel Time

* Breakfast at 8:00 am

Training Session “B” & Post-Program Work

Interim Period

Implement Personal Leadership Action Plan (LAP#1) guidance and support by Home Advisor, submit at Session B; on-line Forum – During December engage with participants and faculty in on-line discussion and sharing; on-line Webinar – (date to be announced), reviewing LAP#1 progress and sharing LAP#2 project ideas; confirm LAP#2 with Home Advisor (complete department environmental scan, develop preliminary departmental action plan and confirm with Home Advisor), bring preliminary plan to Session B

Time     Day	Morning	Afternoon	Evening
Session B Day 5 Sunday January 22	Travel Time	1:00 – 3:15                 Inspiring Teamwork: Team dynamics; facilitating team meetings; countering negativity; mentoring & coaching; recognition 3:30 – 5:45                Managing Unionized & Non-Unionized Homes: Application of laws, rights and agreements; negotiations and grievances; applying constructive discipline	7:00 – 8:00                  Group Mentor Sessions                  8:00 – 9:00                     LAP #2 Development - Learning Partners
Session B Day 6* Monday January 23	8:30 – 11:30             Managing Conflict With Confidence: Managing emotions; recognizing behavioural responses; countering negativity & resistance to change; reaching win-win outcomes	12:00 – 4:30                   Group Sharing of LAP #2	Travel Time

* Breakfast at 8:00 am

Post Program (3 Months)	Implement LAP#2 (Departmental Action Plan) – three month application, submit report to Silver Meridian for approval; Personal Reflection & Assessment – Complete personal reflections and assessment on-line following completion of LAP#2; Home Advisor Leadership Assessment – Completed by Home Advisor on-line upon completion of LAP#2
Program Completion	Review and approval of LAP #2 by Silver Meridian; Awarding of Certificates

Program Content Content in the program is based upon input from the Preliminary Steering Group and Program Advisory Committee, as well as the results from a provincial survey (click to view) conducted in July. The fully integrated design of the program ensures key themes and leadership approaches are synchronized and consistent in all presentations. Topical Areas include: Regulations, Ministry Standards and Quality Management -  MOHLTC Act, Regulations and the Compliance Inspection Program; RAI-MDS; LHINs; risk management and quality systems – accreditation, OHQC and the Residents First Program; leading clinical change e.g. RNAO Best Practice Guidelines Human Resource Management – Performance management; organizational effectiveness; mentoring; recruitment, retention and succession planning; hiring for the right fit; labour and employee relations – working within a unionized and non-unionized environment (staff and managers); Employment law (e.g. employment standards, human rights, Ontario health and safety); WSIB; diversity; employee disability management Team Development and Communication – Departmental and interdepartmental relationships and interactions - includes senior management, across the organization and the broader community Personal and Professional Leadership – Leadership and personal styles; interpersonal communication; empowerment; relationships; accountabilities; collaborative problem solving; time management; mission, vision and values; inspiring and coaching others Conflict Management – Prevent, resolve, contain – win-win outcomes Dealing with Change – Positively respond with clarity, tact, inspiration and vision to changing demands in care, organizational and technological expectations; priority setting/strategic planning; accumulative change impact Administrative Functions – Policy development, immediate and broad implications and implementation; meeting facilitation; report writing; staff scheduling; organizational coordination Financial Management – Establishing and managing a budget, including monthly reconciliation and getting back on track; resource organization to maximize efficiency; MOHLTC funding parameters Future Vision – LTC big picture perspective; personal and organizational strategies and implications APPLY FOR THIS PROGRAM USING THE LINK BELOW Click here for Application Form Sponsored by Medical Mart with support from Attends Health Care BACK to Program Information